Volunteer Management Policy and Procedures are documents that outline the work of volunteers, expectation, and how the club supports and manages them.
What is the difference between a policy and a procedure, and why have both?
A policy is the ‘what’ — what should be covered, what it needs to say and what we want to do.
The procedure is the ‘how’ we do it — the process.
Both documents are needed because they have different purposes and different review dates. The Policy should be succinct and should be reviewed every 2–3 years, whereas a Procedure can be constantly updated and amended as needed. It provides the detail.
The way to look at the Procedure is: if a key person left the club, could someone else come in and know how the club manages its volunteers?
DISCLAIMER: This does not constitute legal advice. These documents are intended to be used as a guide to the sorts of areas that could be included in a Volunteer Management Policy / Procedures document.
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